European Academy Consultancy Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data in an open and transparent way. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
European Academy Consultancy Ltd is the data controller responsible for your personal data. Our office is at 16–20 Clements Road, 4th Floor, Ilford, IG1 1BA. If you have any questions about this policy or how we handle your data, contact us at info@eaconsultancyltd.com.
2. Personal Data We Collect
Depending on how you interact with us, we may collect:
- Application details: your name, email, phone number, date of birth, nationality, address, education background, preferred course and intake, and any information you include in your message.
- Enquiry details: your name, email, phone number, subject and message when you contact us.
- Newsletter sign-ups: your email address, and your name if provided, when you subscribe to updates.
- Technical data: limited information such as your IP address and basic analytics data collected via cookies.
We do not require you to upload documents at the application stage. If supporting documents are needed, our team will request them separately after reviewing your application.
3. How We Collect Your Data
We collect data directly from you when you submit an application or enquiry, subscribe to our newsletter, or otherwise communicate with us. We also collect limited technical data automatically through cookies and similar technologies when you use our website.
4. How We Use Your Data and Our Lawful Basis
We use your personal data to:
- process and respond to your application or enquiry — to take steps at your request and in our legitimate interests in providing our services;
- provide advice and support with course selection and applications — in our legitimate interests and, where relevant, with your consent;
- send you marketing updates — only where you have given your consent;
- improve our website and services — in our legitimate interests; and
- comply with our legal and regulatory obligations.
5. Marketing and Consent
We will only send you marketing communications where you have opted in. You can withdraw your consent and unsubscribe at any time using the link in our emails or by contacting us. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
6. Cookies
Our website uses essential cookies to function correctly and, with your consent, optional analytics cookies to help us understand how the site is used. You can manage your preferences through the cookie banner shown when you first visit the site and through your browser settings.
7. Sharing Your Data
We do not sell your personal data. We may share it only where necessary with:
- colleges, universities and awarding bodies, where required to progress an application you have asked us to support;
- trusted service providers who help us operate our website and communications, under appropriate confidentiality and data-protection obligations; and
- authorities or regulators where we are required to do so by law.
8. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this policy, to provide our services, and to meet our legal obligations. When it is no longer needed, we securely delete or anonymise it.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. Data is transmitted over secure connections (HTTPS), and sensitive information is protected using industry-standard safeguards.
10. International Transfers
Your data is primarily processed within the UK. Where any data is transferred outside the UK, we ensure that appropriate safeguards are in place in accordance with data protection law.
11. Your Rights
Under the UK GDPR, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data (the "right to be forgotten");
- restrict or object to our processing of your data;
- request the transfer of your data (data portability); and
- withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@eaconsultancyltd.com.
12. How to Complain
If you have concerns about how we handle your personal data, please contact us first so that we can address them. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page, with the date of the most recent update shown below.
14. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at info@eaconsultancyltd.com, by phone on +44 7400 000584, or by post at 16–20 Clements Road, 4th Floor, Ilford, IG1 1BA.
Last updated: 16 July 2026